• Please note that returns or exchanges are not accepted for items beyond the warranty period.

01
To request a refund or exchange, a return request must be filed within 15 days from the delivery date. Products eligible for repair will only be accepted for service if a repair request is made within the warranty period.

02
In case of force majeure, LUCKIM does not guarantee a full refund, but we will make every effort to compensate you for any losses.

03
For products classified as "electrostatic sensitive," proper precautions must be taken. ESD or moisture-sensitive items should not be opened except under controlled conditions.

04
Only products eligible for return or covered by an authorized warranty period can be returned under LUCKIM's return service. To check your product's return eligibility and warranty period, refer to LUCKIM Products.